Ethan Gibbel serves as President of Gibbel Insurance and is focused on commercial and employee benefits business development. He has been part of the Gibbel team since 2004. Ethan is a 2002 alumni of Juniata College with a BS in Business Management. His favorite part of his role at Gibbel Insurance is building relationships in the community and partnering with business owners to protect their needs and control their costs. In his spare time, Ethan and his wife can be found traveling, riding trails on their mountain bikes, doing triathlons, and every once in a while getting to the beach to ride some waves. He currently serves as a Trustee of his Alma mater, Juniata College.
Jim Gibbel serves as Vice-President of Gibbel Insurance Agency and has been a managing partner since its formation. Currently he is involved in agency management and providing his 50+ years of experience to our insureds. Jim is an avid traveler who has been to 48 US states and over 50 countries. He is very involved with his church and the church denomination around the world.
Wendlolyn “Wendy” Douglass is the most recent addition to the Gibbel Insurance Agency, beginning in late 2011. She has 16 years insurance experience. She most enjoys helping customers understand their personal lines of insurance and advising them on ways to protect themselves and their families. When not serving customers she enjoys reading, wine tasting, decorating and sports, especially her Phillies and Flyers! She also loves spending time with her two daughters and husband!
Elizabeth Landis (Liz) joined Gibbel Insurance as our Receptionist and Marketing Coordinator in 2015. She is a native of Lancaster County and attended Shenandoah University. Most of her career she worked in the Printing industry as a Customer Service Representative, in production planning, Marketing and Sales Support. She became licensed in all lines of authority in 2017 and brings her passion to help our clients make smart choices. She is married to Bob with two yellow Labrador’s Lucy & Gracie. She enjoys reading, cooking for her husband and friends, and watching Hockey Go Red Wings!
Carissa Bonner joined Gibbel Insurance Agency in 2018. She serves as a Commercial Account Manager supporting Gibbel Insurance’s growing commercial book of business. Carissa believes that excellent customer service combined with expert insurance knowledge, are two key factors in effectively placing coverage for our customers. She has over 10 years experience in the industry and has obtained her AINS & CRIS. In her spare time, she enjoys the outdoors, kayaking, hiking, volunteering in her community and spending time with her husband and three dogs.
Melissa Kay Rhoads joined Gibbel Insurance as a Personal Lines Account Manager in 2018. She has 15 years of customer service and sales experience. Her passion is helping people understand the importance of insurance and educating them on how to properly insure their assets. She is a mother of 3 boys and loves raising her family in her hometown of Lititz. In her spare time she enjoys crocheting, reading, movies, hiking, and trying new restaurants.
Pamela Mattson joined Gibbel Insurance as a Commercial Lines Account Manager in 2018. She has dedicated over 25 years of service in the insurance industry. Her experience is essential in providing superior service to our clients. She and her husband enjoy many outdoor activities with a few favorites being bicycle rides, fishing and motorcycle rides as well as traveling and antiquing. She especially enjoys spending time with her family and two dogs.